100% Risk-Free Guarantee
30 Days. 50 Working Hours. Zero Pressure.
At Scott Johnson Farm Services, we’re committed to providing high-quality equipment, and your satisfaction is our priority. While we deliver heavy equipment, we understand there may be times when you need to return a product. Please read our return policy carefully.
Return Conditions
- It must be returned with all accessories, documentation, manuals, and original papers, in the same condition as when delivered.
- If the equipment has been used or altered in any way, returns will not be accepted.
How to Return Heavy Equipment
Contact us at sales@scottjohnsonfarmservices.com or (806) 547-2514 to inform us of your intention to return the product.
Provide your order details — order number, type of equipment, and reason for return.
We’ll assess eligibility for the return and provide you with detailed instructions on how to return the equipment.
The equipment must be returned to the address we provide. In some cases, you may need to work with a specialized transport service.
Return Shipping Costs
If the equipment being returned is defective due to manufacturing issues or does not meet the order specifications, Scott Johnson Farm Services will cover the return shipping costs and the replacement of the equipment.
Refunds
Once the returned equipment is received and inspected, the refund will be processed within 30 business days. The refund will be issued to the same payment method used for the original purchase, unless otherwise agreed.
Buy With Confidence
